Site down? Broken? Slow? We’ll fix it.

Whatever’s gone wrong with your website, we find the cause, explain it in plain English, quote the fix and get you back online.

Urgent? Call us now

Sites we didn’t build, too

Quoted before we start

Report a problem

Tell us what’s happening and we’ll get back to you with next steps.

Problems we fix every week

WordPress, Shopify, custom builds and most hosting setups. If it’s on the web, we can usually fix it.

Site down or crashed

White screen, error messages or a site that won’t load at all.

Errors and broken features

Error messages, missing pages, or buttons and features that stopped working.

Slow site

Speed optimisation so pages load fast on phones and pass Core Web Vitals.

Broken after an update

Plugin, theme or platform updates that broke your layout or features.

Forms or email not working

Enquiries not arriving, or your emails landing in spam.

Not secure warnings

Expired or missing SSL certificates and mixed-content errors.

Domain or DNS problems

Domain not pointing to your site, or a move that went wrong.

Broken on mobile

Layouts that overlap, menus that don’t open, buttons you can’t tap.

Speed optimisation

A slow site loses visitors before they see what you offer, and Google ranks it lower. We find what’s slowing you down and fix it.

Image, code and font optimisation

Caching and content delivery network (CDN)

Core Web Vitals fixes

Removing heavy plugins and unused scripts

Faster hosting, if your current host is the problem

Updates and compatibility fixes

Out-of-date plugins, themes and platforms are behind many broken sites. We update them safely and fix whatever breaks along the way.

WordPress, plugin and theme updates, tested first

PHP and hosting upgrade compatibility fixes

Repairing layouts and features broken by updates

Replacing abandoned or conflicting plugins

Backups taken before any change

How it works

Every site and every problem is different, so you always know the cost before we start.

01

Tell us what’s wrong

Call us or send the form. A screenshot or error message helps.

02

We find the cause

We look at your site and explain the problem in plain English.

03

You approve a quote

A clear, fixed quote for the fix. No work starts until you say go.

04

We fix it and test it

Then we tell you how to stop it happening again.

Need changes, not just fixes?

New pages, features, integrations and updates. Send us the job and we’ll quote it.

Ask for a quote

Common questions

Something else? Ask us.

For anything urgent, call us. We’ll tell you straight away when we can start. [Add your response promise here.]

Yes. Most of the sites we fix were built by someone else, on WordPress, Shopify, custom code and more.

It depends on the problem. We find the cause first, then send a clear quote. You approve the cost before any work starts.

Yes. We can move you to our managed hosting with backups, updates and monitoring done for you.

Something not right with your site?

Call us now, or send us the details and we’ll come back with next steps.